NHS Prescriptions Ordering Service

The NHS website repeat prescription ordering service

What is a Repeat Prescription?

Repeat medication is a medication that you are required to take continually. The GP will advise you in your consultation if your medication is on “repeat”.

We will issue this medication either monthly or weekly depending on your requirements and this will be specified to you by the GP. Patients are responsible for ordering their medication as and when required and we can only request one month or week at a time. If you need to order more medication than usual due to a holiday etc, you should request a telephone consultation to discuss this with the GP.

Ordering a Repeat Prescription

Ordering your prescription can be done in a variety of ways, either face to face, via email or online via the link at the top of this page. First time users to the online system will need a unique user name and password which can be given by reception or emailed to you on request.

Please note, only medication that is prescribed by the GP or clinician as repeat medication is available to order. If you require something that is not available please contact us via email ([email protected]).

We will try to have your prescription ready ASAP however you should expect to be able to collect your prescription 48 hours after you have ordered it. If for any reason you need this earlier you should specify this at the time of request and whilst we will do our best to accommodate you. We are not an unscheduled care service so we may not have a clinician on hand to sign your prescription then and there.

Electronic Prescribing Service

Grove Road Surgery are one of the practices who can offer the EPS to our patients.

The Electronic Prescription service allows your GP to send an Electronic prescription through a secure link to your nominated pharmacy, along with our online repeat ordering prescription you can now order your prescription and have the medication delivered to your door without even leaving home!

How to Register for EPS?

Next time you are in your local chemist enquire with your pharmacy about nominating them for EPS. Once completed your pharmacy will request your prescriptions when your medication is due or if preferred you can order it yourself (why not try our new online ordering service) Your medication will be prescribed by the GP and instead of a traditional FP10 (green prescription) this will be sent back to your pharmacy electronically. The pharmacy can then dispense your medication for collection or you can arrange for them to deliver to your home.

This process completely eliminates the need to collect your prescription from reception, which saves you time! It’s also environmentally friendly as it saves paper!

If you have further queries about EPS please contact reception or visit Electronic Prescriptions on the NHS Website

Medication Reviews

When your repeat medication is first issued the GP will authorise this medication for a certain length of time. Once you have exceeded the amount of issues that the GP has authorised you will be asked to book a consultation for a medication review; this could involve a series of questions (so can be done over the phone) or it could involve a more medical examination (i.e. blood pressure checks, blood tests etc).

It is vitally important that you have continual medication reviews when necessary with the GP/nurse. This will ensure your health and well being whilst you are taking the medicine and it will allow the GP to monitor your symptoms to ensure you are on the best care plan.  Whilst Blackfriars will do everything we can to ensure your medication review goes ahead, in extreme cases you could have your medication refused if you do not attend your medication review.

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