Latest Covid-19 Advice

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area – please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next www.mygp.io/tck.

If you have any questions regarding the Covid-19 Vaccination please click on the link.

Please see this Video in order to see how we can prevent the spread of Covid-19.


IMPORTANT NOTICE – Coronavirus (COVID-19) Pandemic

Grove Road Surgery wants to keep our patients and staff as safe as possible during this challenging time. Many GP surgeries have had to be shut down completely in recent weeks and we are trying to reduce the risks as much as possible. Consequently, we have put in place the following temporary changes to our services with immediate effect:

1) Online appointment booking is suspended.

2)  Advance routine appointment booking is suspended (those already booked will be converted to telephone appointments.
 (if appropriate).

3) All future routine appointments will be ‘book-on-the-day’ only. We are not able to offer face to face appointments without asking the reason for the appointment. If the problem cannot be dealt with via a telephone call then a face to face appointment may be given.
 These may put pressure on phone lines so please be patient.
Please do not contact us for routine appointments.

4) Emergency appointments will continue to be offered on a daily basis via our triage system. All patients with respiratory / flu like symptoms (cough, fever, breathlessness) whether or not they have travelled to a high risk country or had contact with a known contact, will be triaged via telephone first by a GP.

5) Automatic Check-in screen at reception will be turned off and any patient arriving at the surgery will need to report to reception first, where a member of staff will ask screening questions regarding COVID-19 travel and contacts.

Please help us to keep our community safe. We are trying to minimise the number of patients physically coming to the surgery, to protect them and our staff. If your medical issue is not urgent and is something that you feel can wait, then we would suggest delaying booking GP appointments over the next few weeks/months.

If you’re not sure, if your symptoms require urgent advice then you can use the symptom checker on the NHS app which can be downloaded here https://www.nhs.uk/apps-library/nhs-app/ or online at https://111.nhs.uk/.

Please be patient and kind to our reception staff during this time. They are doing their best under enormous unprecedented pressure. #bekind#becareful

If you suspect you may have coronavirus symptoms or you may have been exposed while travelling (even if you do not have symptoms), then DO NOT come to the surgery. Protect yourself and others and call 111 or visit https://111.nhs.uk/covid-19

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Wuhan Coronavirus (Covid-19)

If you are experiencing Flu Like Symptoms please DO NOT visit the GP or pharmacist if you are concerned you might have coronavirus – they do not have facilities in place to isolate you and prevent transmission of the infection to others. Instead go online and fill out the NHS 111 form at https://111.nhs.uk/ or call 111.

If you have any questions or queries regarding the Corona virus, please click on the link: https://www.nhs.uk/conditions/coronavirus-covid-19/

Need to see a GP or nurse in the evening or at the weekend?

Please Click Here to view our poster.

INNOVATION AWARD

The Staff of Grove Road Surgery Practice was recently Presented with an acclaimed Innovation Award as the Winner in Quality and Productivity, by the Haringey Clinical Commisioning Group.

SUMMARY CARE RECORD A WAY FORWARD!

                                                                                                                                                                       A Summary Care Record is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed. If you are happy to have this please inform our Receptionists.